
General Terms of Sale
New products – Air-Fins
Version in force as of April 1, 2026
Article 1 – Identification
AIR-FINS
Société par Actions Simplifiée (simplified joint-stock company)
Saint-Nazaire Trade and Companies Register (RCS) no. 944515535
Registered office: 4 impasse des Cormiers, 44320 Chaumes-en-Retz, France
Email: contact@air-fins.com
Article 2 – Products
AIR-FINS sells:
- Fins
- Carbon and composite blades
- Shoes and accessories
- Apparel (T-shirts, technical clothing)
- Swim caps
Products are intended exclusively for personal use.
Article 3 – Prices
Prices are stated in euros, all taxes included.
Shipping costs are shown before the order is confirmed.
Article 4 – Payment
Payment is due immediately.
Accepted payment methods:
- credit or debit card
- PayPal
Payment is processed by Crédit Agricole’s secure payment platform. AIR-FINS never has access to card details.
Orders are shipped only once payment has actually been received.
Article 5 – Delivery
AIR-FINS ships to mainland France, Monaco, the French overseas territories, and most countries worldwide. The shipping methods offered depend on the address and the weight of the order: – Colissimo home delivery, with or without signature<br/>- Colissimo pickup point<br/>- Chronopost home delivery, next day before 1 p.m. within France<br/>- Chronopost pickup point
Delivery times are shown before the order is confirmed.
A tracking number is sent by email when the order ships. At a pickup point, the package is held for the period set by the carrier. If it is not collected, it is returned to AIR-FINS, and the Customer pays for any new shipment.
The delivery time shown in the name of each shipping method is expressed in business days and runs from the date the package is shipped. Where no delivery time is shown, delivery takes place without undue delay and no later than 30 days after the order, in accordance with Article L216-1 of the French Consumer Code.
If delivery is more than 30 days late without a case of force majeure, the Customer may terminate the contract.
Risk passes to the Customer upon receipt.
International sales
Outside the European Union and in the French overseas territories, orders are invoiced without French VAT. Customs duties and local taxes may apply outside mainland France.
They are payable solely by the Customer.
Article 6 – Right of withdrawal (sales)
The Customer has 14 days from receipt to withdraw.
Products must be:
- unused
- not immersed in water
- not worn or washed
- in perfect condition
Refunds are made within 14 days at most of receipt of the returned products.
Refunds are made using the same payment method as for the order, unless otherwise agreed.
Return shipping costs are payable by the Customer.
Article 7 – Legal guarantee of conformity
The consumer has two years from delivery of the goods to invoke the legal guarantee of conformity if a lack of conformity appears.
During this period, the consumer only has to establish that the lack of conformity exists, not when it appeared.
The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of the request, free of charge.
The consumer may also invoke the guarantee against hidden defects under Articles 1641 et seq. of the French Civil Code.
The following are excluded:
- normal wear and tear
- impact damage
- misuse
- modification of the product
Article 8 – Resale prohibited
Any resale or distribution without an official distribution agreement signed with AIR-FINS is strictly prohibited.
Any breach may result in:
- suspension of the account
- cancellation of orders
- legal action for unfair competition
- legal action for infringement
Article 9 – Intellectual property
The AIR-FINS trademark and logos are protected by intellectual property law.
Any unauthorized reproduction or use is prohibited.
Article 10 – Mediation
In accordance with Articles L.612-1 et seq. of the French Consumer Code, the Customer may use a consumer mediator free of charge.
The Customer may refer the matter to the following mediator:
[Mediator’s name]
[Address]
[Website]
Article 11 – Personal data
The data collected is necessary to process orders.
In accordance with the GDPR, the Customer has:
- a right of access
- of rectification
- of erasure
- to object
- to restriction
Data is kept only for as long as strictly necessary for processing and to meet legal obligations.
A separate Privacy Policy is available on the Website.
Article 12 – Governing law
These General Terms are governed by French law.