{"id":254,"date":"2026-10-12T22:15:35","date_gmt":"2026-10-12T20:15:35","guid":{"rendered":"https:\/\/airfins.labo-web.fr\/?page_id=254"},"modified":"2026-10-18T17:36:27","modified_gmt":"2026-10-18T15:36:27","slug":"contact","status":"publish","type":"page","link":"https:\/\/air-fins.com\/en\/contact\/","title":{"rendered":"Contact Air-fins"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:clamp(2.5rem, 5vw, 4.6875rem);padding-bottom:clamp(2.5rem, 5vw, 4.6875rem)\"><p class=\"is-style-surtitre is-style-surtitre--1 wp-block-paragraph\"><strong>A question about our fins, a partnership or an upcoming order?<\/strong><\/p><h1 style=\"font-size:clamp(3rem, 6.25vw, 5.625rem)\" class=\"wp-block-post-title\">Contact Air-fins<\/h1><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cb0a7ccb wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-style-reste-visible is-layout-flow wp-block-column-is-layout-flow is-style-reste-visible--2\"><p class=\"wp-block-paragraph\">Whether you\u2019re a <strong>diver<\/strong>, an <strong>athlete<\/strong>, a <strong>club<\/strong>, a <strong>diving centre<\/strong> or a <strong>professional<\/strong>, please feel free to contact us using the form below.We\u2019ll get back to you as soon as possible. <\/p><hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/><div class=\"wp-block-group airfins-icone-lieu is-layout-flow wp-block-group-is-layout-flow\"><h4 class=\"wp-block-heading\">Our offices<\/h4><p class=\"has-petit-font-size wp-block-paragraph\">4 impasse des Cormiers<br\/>44320, Chaumes-En-Retz<br\/>France<\/p><\/div><hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/><div class=\"wp-block-group airfins-icone-email is-layout-flow wp-block-group-is-layout-flow\"><h4 class=\"wp-block-heading\">Email address<\/h4><p class=\"has-petit-font-size wp-block-paragraph\"><a href=\"mailto:contact@air-fins.com\">Contact@air-fins.com<\/a><\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div id=\"ecrire\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\" style=\"font-size:clamp(0.915rem, 0.915rem + ((1vw - 0.2rem) * 0.767), 1.375rem);font-weight:500;text-transform:uppercase\">Our team is here to help<\/h2><div class=\"wp-block-airfins-formulaire\" id=\"formulaire-contact\"><form class=\"airfins-formulaire\" method=\"post\" action=\"https:\/\/air-fins.com\/en\/contact\/?formulaire=contact#formulaire-contact\" data-airfins-formulaire=\"contact\"><p class=\"airfins-formulaire__note\">Fields marked with an asterisk (*) are required.<\/p><div class=\"airfins-formulaire__champ airfins-formulaire__champ--moitie\" data-champ=\"nom\"><label for=\"af-contact-nom\">Name <span aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" name=\"nom\" value=\"\" maxlength=\"200\" id=\"af-contact-nom\" required autocomplete=\"name\"><p class=\"airfins-formulaire__erreur\" id=\"af-contact-nom-erreur\" hidden><\/p><\/div><div class=\"airfins-formulaire__champ airfins-formulaire__champ--moitie\" data-champ=\"email\"><label for=\"af-contact-email\">Email <span aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" name=\"email\" value=\"\" maxlength=\"200\" id=\"af-contact-email\" required autocomplete=\"email\"><p class=\"airfins-formulaire__erreur\" id=\"af-contact-email-erreur\" hidden><\/p><\/div><div class=\"airfins-formulaire__champ\" data-champ=\"sujet\"><label for=\"af-contact-sujet\">Subject <span aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" name=\"sujet\" value=\"\" maxlength=\"200\" id=\"af-contact-sujet\" required><p class=\"airfins-formulaire__erreur\" id=\"af-contact-sujet-erreur\" hidden><\/p><\/div><div class=\"airfins-formulaire__champ\" data-champ=\"message\"><label for=\"af-contact-message\">Message <span aria-hidden=\"true\">*<\/span><\/label><textarea name=\"message\" rows=\"5\" maxlength=\"5000\" id=\"af-contact-message\" required><\/textarea><p class=\"airfins-formulaire__erreur\" id=\"af-contact-message-erreur\" hidden><\/p><\/div><div class=\"airfins-formulaire__piege\" aria-hidden=\"true\"><label>Do not fill in <input type=\"text\" name=\"airfins_controle\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" data-1p-ignore data-lpignore=\"true\" data-bwignore=\"true\" data-form-type=\"other\"><\/label><\/div><input type=\"hidden\" id=\"_airfins_jeton\" name=\"_airfins_jeton\" value=\"c91ffb70e6\" \/><input type=\"hidden\" name=\"airfins_debut\" value=\"1794331673.172f5fdf99a275d077d4d69591a05bd7\"><div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAF5Em4C3ecw4TGok\" data-language=\"en\"><\/div><div class=\"airfins-formulaire__champ airfins-formulaire__champ--case\"><input type=\"checkbox\" id=\"af-contact-consentement\" name=\"consentement\" value=\"1\" required><label for=\"af-contact-consentement\">I agree that Air-Fins may use this information to process my request. <span aria-hidden=\"true\">*<\/span><\/label><\/div><p class=\"airfins-formulaire__envoi\"><button type=\"submit\" class=\"wp-element-button\">Send message<\/button><\/p><p class=\"airfins-formulaire__mention\">Your information is used solely to process your request. It is kept for three years after the request is closed, then deleted. You can access it, or have it corrected or deleted, by writing to contact@air-fins.com. <a href=\"https:\/\/air-fins.com\/en\/privacy-policy\/\">Our privacy policy<\/a><\/p><\/form><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cover alignfull has-parallax\"><div class=\"wp-block-cover__image-background wp-image-167 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/air-fins.com\/wp-content\/uploads\/2026\/10\/header-requin-balaine-contact-air-fins.avif)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-group has-encre-voile-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-2e837451 wp-block-group-is-layout-constrained\" style=\"padding-top:clamp(1.25rem, 4vw, 3.75rem);padding-right:clamp(1.25rem, 4vw, 3.75rem);padding-bottom:clamp(1.25rem, 4vw, 3.75rem);padding-left:clamp(1.25rem, 4vw, 3.75rem)\"><h3 class=\"wp-block-heading has-text-align-center\" style=\"font-size:clamp(1.378rem, 1.378rem + ((1vw - 0.2rem) * 1.453), 2.25rem);font-weight:500\">A question or a specific requirement?<\/h3><p class=\"has-text-align-center wp-block-paragraph\">At Air-Fins, we take the time to talk to every customer. Whether you\u2019re choosing your fins, discussing a partnership or making a customer service enquiry, we\u2019re here to help. <\/p><\/div><\/div><\/div><div id=\"faq\" class=\"wp-block-group alignfull has-fond-doux-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:clamp(2.5rem, 4vw, 3.375rem);padding-bottom:clamp(2.5rem, 4vw, 3.375rem)\"><h2 class=\"wp-block-heading\" style=\"font-size:clamp(2rem, 3.5vw, 3.125rem)\">Frequently Asked Questions<\/h2><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-cb0a7ccb wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading has-brume-color has-text-color has-texte-font-family\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.625), 1.25rem);\">Products and Design<\/h2><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-produits-et-conception\" open><summary>What materials do you use for your equipment?<\/summary><p class=\"wp-block-paragraph\">Our products are designed using recycled composite materials sourced <strong>from the aerospace industry<\/strong> via responsible supply chains, to combine lightness, strength, reliability and a reduced environmental impact<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-produits-et-conception\"><summary>Is your equipment suitable for all levels?<\/summary><p class=\"wp-block-paragraph\">Yes, it is designed for beginners and professionals alike, with a focus on comfort, performance and durability<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-produits-et-conception\"><summary>Who designs your products?<\/summary><p class=\"wp-block-paragraph\">Our fins have been designed by Fr\u00e9d\u00e9ric, a composites expert who has been a keen spearfisher and freediver for 32 years and holds an AIDA 3 certification. Each product is tested and optimised based on feedback from the field. <\/p><\/details><h2 class=\"wp-block-heading has-brume-color has-text-color has-texte-font-family\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.625), 1.25rem);\">Care and durability<\/h2><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-entretien-et-durabilite\" open><summary>How should I care for my equipment?<\/summary><p class=\"wp-block-paragraph\">We recommend rinse your equipment with fresh water after each use and store it in a dry place, away from direct sunlight.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-entretien-et-durabilite\"><summary>What is the lifespan of your products?<\/summary><p class=\"wp-block-paragraph\">Thanks to our high-quality materials, sourced from the aerospace industry and recycled carbon fibre, our products are designed to last a lifetime with normal use and proper maintenance.<\/p><\/details><h2 class=\"wp-block-heading has-brume-color has-text-color has-texte-font-family\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.625), 1.25rem);\">Guarantee and support<\/h2><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-garantie-et-support\" open><summary>Are your products covered by a guarantee?<\/summary><p class=\"wp-block-paragraph\">Yes, all our products come with a 2-year guarantee against manufacturing defects.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-garantie-et-support\"><summary>How can I contact customer support?<\/summary><p class=\"wp-block-paragraph\">You can contact us via the form on the website or directly by email. We aim to reply within 24 to 48 hours. <\/p><\/details><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading has-brume-color has-text-color has-texte-font-family\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.625), 1.25rem);\">Shoes and sail compatibility<\/h2><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-chaussons-et-compatibilite-des-voilures\" open><summary>How do I know if my shoes requires a sail modification?<\/summary><p class=\"wp-block-paragraph\">Any shoes listed as \u201ccompatible <strong>with sail modification<\/strong>\u201d require the sail to be adjusted by us in our workshop.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-chaussons-et-compatibilite-des-voilures\"><summary>Are all shoes compatible with your sails?<\/summary><p class=\"wp-block-paragraph\">Our sails are compatible with a wide range of shoes. We have drawn up two lists: <\/p><p>Shoes compatible <strong>without modifying<\/strong> the fin<\/p><p><strong>Brand: C4 CARBON<\/strong><br\/>Model: 250 BLACK<br\/>Model: 250 WHITE<br\/>Model: 350 HD BLACK\u2028<br\/>Model: Sportech Black Silicone<\/p><p><strong>Brand: CETMA COMPOSITES<\/strong><br\/>Model: LOTUS<\/p><p>Shoes compatible <strong>with modifications<\/strong> to the fin:<\/p><p><strong>Brand: C4 CARBON<\/strong><br\/>Model: 200 BLACK<\/p><p><strong>Brand: CRESSI<\/strong><br\/>Model: GARA MODULAR<\/p><p><strong>Brand: CETMA COMPOSITES<\/strong><br\/>Model: S-WING<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-chaussons-et-compatibilite-des-voilures\"><summary>What if my shoes are not listed anywhere?<\/summary><p class=\"wp-block-paragraph\">If the shoes you own are not listed in either the list of shoes compatible without modification or the list of those requiring modification, you can contact us via the <a href=\"#ecrire\">contact form<\/a> so that we can explore possible adaptation options, if possible.<\/p><\/details><h2 class=\"wp-block-heading has-brume-color has-text-color has-texte-font-family\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.625), 1.25rem);\">Ordering and delivery<\/h2><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-commande-et-livraison\" open><summary>What are the delivery times?<\/summary><p class=\"wp-block-paragraph\">Orders are usually dispatched within 3 to 7 working days. A tracking number will be sent to you as soon as your order is dispatched. <\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" name=\"faq-commande-et-livraison\"><summary>Can I return or exchange a product?<\/summary><p class=\"wp-block-paragraph\">Yes, you have 14 days from receipt to return or exchange the product, as long as it is undamaged.<\/p><\/details><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>A question about our fins, a partnership or an upcoming order? Whether you\u2019re a diver, an athlete, a club, a diving centre or a professional, please feel free to contact us using the form below.We\u2019ll get back to you as soon as possible. Our offices 4 impasse des Cormiers44320, Chaumes-En-RetzFrance Email address Contact@air-fins.com Our team [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-254","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/pages\/254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/comments?post=254"}],"version-history":[{"count":2,"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/pages\/254\/revisions"}],"predecessor-version":[{"id":304,"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/pages\/254\/revisions\/304"}],"wp:attachment":[{"href":"https:\/\/air-fins.com\/en\/wp-json\/wp\/v2\/media?parent=254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}